One of the worse pick ups, staff at office desk wasn’t exactly friendly, I wasn’t able to chose a car of several, just got one key handed, and tire profile on that one was too low for me (to possibly go into snow)… Woman at checkout was one of the harshest unfriendliest people I ever saw at a car rental… Car was ok but not amazing. Best person was when the car keys got locked inside (which shouldn’t happen!) the lady from the road assistance (not necessarily Avis…). So, I will be hesitant to book with them again.