We'll be glad to help!
Our users' satisfaction is our utmost priority. Our customer service centre complements our website in the form of personnel who answer questions by telephone or by e-mail, thereby representing the human interface appreciated by even the most experienced Internet shoppers.
Do you have any questions regarding your search for flights, hotels or rental cars or require help? Then simply get in touch:
Monday to Friday, 9 a.m. to 6 p.m.
If you have already made a booking, please contact the relevant provider directly, since we have no access to bookings. You can find the contact details directly in the results list on checkfelix, or on the website you used to make your booking. Should this not work, naturally we will gladly try to help you.
Naturally, we are always pleased to receive any feedback. This helps us in our endeavour towards a better understanding of our users, so that we can continually develop and improve our service.